frequently asked questions
Q: How long will my edit take?
A: Your edit will be completed by 11:30PM PST on the day your project is scheduled, unless contacted otherwise.
Q: Can my project be completed sooner?
A: I recommend selecting the Priority option while scheduling your project to ensure it's returned in less than 24 hours.
Q: Will you work on sensitive or post mortem photos?
A: Yes.
Q: Is there a cost?
A: I am so blessed to receive dozens of inquiries everyday and must focus on paid projects for the time being.
For more info, see: Rates
Q: What if I decide I want a refund?
A: I always want my clients to be happy, please let me know if you would like a refund.
For more info, see: Refunds
Q: Why haven't I gotten my edit back?
A: My edits frequently go into spam. I also work from 5pm - 11:30pm PST daily.
But errors can happen so if there are concerns please email [email protected]
A: Your edit will be completed by 11:30PM PST on the day your project is scheduled, unless contacted otherwise.
Q: Can my project be completed sooner?
A: I recommend selecting the Priority option while scheduling your project to ensure it's returned in less than 24 hours.
Q: Will you work on sensitive or post mortem photos?
A: Yes.
Q: Is there a cost?
A: I am so blessed to receive dozens of inquiries everyday and must focus on paid projects for the time being.
For more info, see: Rates
Q: What if I decide I want a refund?
A: I always want my clients to be happy, please let me know if you would like a refund.
For more info, see: Refunds
Q: Why haven't I gotten my edit back?
A: My edits frequently go into spam. I also work from 5pm - 11:30pm PST daily.
But errors can happen so if there are concerns please email [email protected]
